- On cancellation of a booking if you are entitled to a refund, the process will take between 2-4 weeks until the whole amount is reflected in your account, depending on the billing cycle and processing time of the bank.
- The refund amount depends on numerous factors such as the hotel's cancellation policy, time of cancellation and processing fees.
- In case a reservation that you made is not confirmed, we will not charge your credit card and refund the whole token amount. This process will still take a maximum of 2-4 weeks for the amount to reflect in your accounts.
